Privacy Policy

We collect information reasonably necessary for our manufacturing operations, customer communications, recruitment, website administration, and legal compliance.

A. Information Voluntarily Provided

Inquiries and Requests for Quotation (RFQ): Contact information, including name, business email address, contact number, company name, project requirements, alloy and temper specifications, estimated quantities, delivery locations, and related commercial or technical details. Where submitted, we may also receive technical drawings, CAD/CAM files, 2D or 3D component specifications, section profiles, dimensions, material specifications, and related documents in formats such as .dwg, .dxf, .step, .stp, and .pdf.

Careers and Job Applications: Information including name, contact number, email address, postal address, educational qualifications, employment history, CV/resume uploads, professional skills, and salary expectations.

Direct Communications: Information voluntarily provided through email, telephone, or other direct communication channels when contacting the Company.

User Responsibility: Please submit only information necessary for the relevant purpose and ensure that you are authorized to share any third-party personal information or proprietary confidential materials included in your submission.

B. Information Collected Automatically

When you visit our website, our hosting providers, content delivery networks, and website infrastructure may automatically collect technical telemetry, including:

• IP address and connection details.
• Browser type, device operating system, and language settings.
• Date, time stamp, and duration of visits.
• Pages visited and referring website addresses.
• Technical server logs relating to website performance, security, and error monitoring.

This information is processed primarily for website administration, cybersecurity, troubleshooting, and infrastructure stability.

We process information strictly for legitimate commercial, industrial, and operational purposes:

A. Customer Inquiries and Commercial Operations

• Responding to inquiries and preparing commercial quotations.
• Assessing extrusion feasibility, section geometry, wall thickness tolerances, alloy requirements, and press capabilities.
• Evaluating die and tooling design, manufacturing cycles, costing, scrap recovery, and delivery feasibility.
• Fulfilling subsequent orders, sample extrusion trials, die correction cycles, production planning, quality assurance testing, and dispatch.
• Communicating with client engineering, procurement, quality, and management teams.

B. Recruitment and Human Resources

• Reviewing job applications and evaluating candidate suitability.
• Conducting interviews, communicating hiring decisions, and maintaining recruitment talent pools for current or future vacancies.

C. Website Administration and Cybersecurity

• Ensuring server availability, detecting unauthorized access or malicious scripts, troubleshooting technical issues, and optimizing website performance.

D. Legal and Regulatory Compliance

• Maintaining records required by applicable corporate, tax, and industrial laws in India.
• Responding to lawful requests from competent courts, law enforcement, or regulatory authorities.
• Establishing, exercising, or defending legal claims and resolving commercial disputes.
• Protecting the Company’s legitimate commercial, operational, and legal interests.

Information will not be used for purposes incompatible with applicable law or any binding contractual restriction.

DP Metal Cast Private Limited recognizes that technical drawings, section profiles, CAD/CAM files, tooling specifications, and related engineering documents may contain valuable confidential information and intellectual property.

3.1 Permitted Use: Technical information submitted by prospective or existing customers may be used to evaluate feasibility, design dies and tooling, calculate costs, prepare quotations, assess manufacturing requirements, execute sample trials, fulfill manufacturing purchase orders, conduct quality assessments, and support related business operations, as applicable.

3.2 Confidential Handling: Technical information may be shared with authorized internal personnel, professional advisers, and third-party service providers (such as hosting, ERP, IT infrastructure, or engineering specialists) where reasonably necessary for legitimate business purposes, subject to appropriate confidentiality safeguards where applicable. Information may also be disclosed where authorized by the relevant party or required or permitted by applicable law, or as otherwise provided in this Policy. We do not sell customer-provided technical drawings or distribute proprietary technical materials to unrelated third parties for independent commercial use.

3.3 Independent Development and Existing Capabilities: Nothing in this Privacy Policy shall, by itself, prevent the Company from designing, developing, manufacturing, marketing, or supplying standard, generic, or similar extrusion profiles, products, dies, or tooling. The Company may continue work based on its pre-existing knowledge, experience, standard die libraries, independently developed designs, publicly available information, industry-standard geometries, and other information lawfully available to it, provided that such activities do not unlawfully use another party’s protected confidential information or infringe its intellectual property rights. The mere receipt or review of an inquiry, drawing, or specification does not, by itself, create exclusivity, prevent the Company from serving other customers, or restrict the Company’s independent business activities.

3.4 General Industrial Knowledge: Nothing herein restricts the Company or its technical personnel from applying general engineering principles, professional skills, experience, standard metallurgical processes, or manufacturing practices customary to the aluminium extrusion industry, provided such application does not involve unauthorized use or disclosure of customer-confidential information or infringement of protected intellectual property rights.

3.5 Exclusions from Confidentiality: Subject to applicable law and any binding agreement, confidentiality obligations do not extend to information that:

• Is publicly available through no breach of a confidentiality obligation;
• Was lawfully known to the Company before disclosure;
• Is lawfully received from an independent source without a confidentiality restriction;
• Is independently developed without unauthorized use of the disclosing party’s confidential information; or
• Must be disclosed under applicable law or a lawful order of a competent authority.

3.6 Separate Confidentiality Agreements (NDAs): Where the parties execute a separate Non-Disclosure Agreement (NDA), confidentiality agreement, or commercial contract governing technical or commercial information, the applicable contractual terms shall govern to the extent of any inconsistency with this Privacy Policy.

• Our website utilizes essential cookies and functional scripts necessary for secure navigation, form transmission, and platform stability.
• We do not sell personal browsing information or deploy intrusive third-party behavioral surveillance scripts.
• Visitors may manage or restrict cookies through individual browser settings; however, disabling certain cookies or scripts may affect website functionality or form submission.
• Where non-essential cookies or analytics tracking technologies require consent under applicable law, appropriate consent mechanisms will be provided.

We do not sell, rent, or trade personal information or business inquiries as a commercial data product. Information may be disclosed to the following categories of recipients to the extent reasonably necessary and permitted by law:

• Operational Service Providers: Website hosting providers, cloud infrastructure vendors, IT support teams, enterprise resource planning (ERP) platforms, and communication service providers supporting our business operations under standard confidentiality safeguards.
• Professional Advisers: Legal counsel, chartered accountants, auditors, engineering consultants, and technical specialists involved in legitimate business and compliance activities.
• Business & Manufacturing Partners: Authorized logistics providers, testing laboratories, or technical suppliers involved in fulfilling customer requests or production workflows, subject to appropriate safeguards.
• Government & Regulatory Authorities: Courts, law enforcement agencies, tax authorities, or regulators where required or permitted by applicable law.
• Corporate Transactions: Prospective or actual buyers, successors, or partners in connection with a proposed or completed corporate restructuring, merger, asset transfer, or similar operational transaction.

6.1 Security Measures: We maintain reasonable and appropriate administrative, physical, and technical safeguards commensurate with the nature of the information and standard industry practices, intended to reduce the risk of unauthorized access, disclosure, alteration, loss, or misuse. However, no electronic transmission over the internet or storage system can be guaranteed to be completely secure, and submissions are made acknowledging the inherent operational risks of public digital networks.

6.2 Retention of Information: Information is retained for as long as reasonably necessary to fulfill the relevant business purposes, including:

• Maintaining commercial history, CAD drawings, and technical parameters to facilitate ongoing client relationships, repeat orders, quality assurance records, and warranty administration;
• Retaining accounting, tax, and commercial transaction records to satisfy statutory mandates under Indian law;
• Retaining candidate applications and resumes submitted via the careers section for consideration during current and future recruitment cycles where appropriate, with unsuccessful records securely deleted or anonymized when no longer required; and
• Preserving records necessary to resolve disputes or establish, exercise, or defend legal claims.

Individuals may contact the Company to inquire about their personal information, request corrections, or raise privacy concerns under applicable laws in force.

DPDP Act Phasing Notice: DP Metal Cast Private Limited recognizes the enactment of the Digital Personal Data Protection (DPDP) Act, 2023. Certain substantive provisions—including specific statutory mechanisms for data principal rights, notice requirements, and processing obligations—are subject to phased commencement dates notified by the Central Government of India (with major substantive provisions scheduled to take effect on 13 May 2027).

Prior to full commencement, and thereafter in accordance with the law in force at the relevant time, individuals may contact our compliance desk to:

• Request confirmation or summary of personal data being processed;
• Request correction, updating, or completion of inaccurate or outdated personal data;
• Request erasure of personal data, subject to the Company’s right and legal duty to preserve records required for statutory tax compliance, ongoing commercial contracts, dispute resolution, or legal defense;
• Withdraw consent where processing is explicitly founded on consent; and
• Submit a grievance regarding data handling.

To ensure data protection, the Company reserves the right to authenticate the identity or authority of the requesting individual prior to processing any request.

• Website content, product galleries, machine descriptions, alloy matrices, and extrusion capability summaries are provided for general marketing and informational purposes only.
• Website materials do not constitute binding engineering warranties, firm offers, or definitive contractual specifications unless expressly confirmed in an applicable written quotation, order confirmation, approved die drawing, or other written agreement issued or accepted by the Company, as appropriate.
• To the maximum extent permitted by applicable law, the Company, its directors, officers, and technical affiliates shall not be liable for indirect, incidental, or consequential losses arising from website unavailability, data transmission interruptions, or reliance placed on general website content.
• Nothing in this Policy excludes or limits any liability, statutory duty, or legal obligation that cannot lawfully be excluded or limited under the governing laws of India.

• We reserve the right to amend or update this Privacy Policy to reflect changes in our business operations, website functionality, technical practices, or applicable legal requirements.
• Revisions will be published on this page with an updated “Last Updated” date. Where required by applicable law, additional notice or consent will be provided. Visitors are encouraged to review this Policy periodically.

• This Privacy Policy and any disputes arising from this Policy, website use, or data handling by the Company shall be governed exclusively by the laws of India.
• Subject to applicable law, any legal action, dispute, or proceeding arising out of or relating to this Policy or website operations shall be subject to the exclusive jurisdiction of the competent courts at Rajkot, Gujarat, India.

For privacy inquiries, rights verification, or complaints concerning our data practices, please contact:

Please provide sufficient details regarding your query or concern to enable our team to verify and address your submission promptly.